Did you purchase a Macbook back in 2015?
Did you purchase a USB-C charging cable from Apple in 2015?
Seems that there has been “a design issue” which has caused the failure of a limited number of Apple USB-C charge cables that were included with MacBook computers through June 2015 and or sold as a stand alone accessory cable. The affected USB-C cables fall into a specfic serial number range
Apple has setup a replacement process for eligible MacBook owners and stand alone USB-C cable purchasers to receive a new USB-C charge cable. All Apple supplied USB-C cables apparently have serial numbers. The Apple page linked to below, details how to find the serial number on the USB-C cable.
The following is a quote with more info from Apple’s page regarding this issue:
This worldwide Apple program does not extend the standard warranty coverage of the MacBook.
If you believe you have paid for a replacement due to this issue, contact Apple regarding a refund.
The program covers the affected USB-C charge cables until June 8, 2018.
Posted by: Vincent Banial
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